Last updated: 2026-09-23. Effective: 2026-09-23.
This policy explains how Solidmatics Inc. (“Solidmatics”, “we”, “us”, “our”) handles claims that content in Kodanote infringes someone’s copyright, and what you can do if a claim is made about content you Posted. It covers notices under the United States Digital Millennium Copyright Act (the “DMCA”, 17 U.S.C. § 512), counter-notices, our repeat-infringer policy, and claims about other intellectual property such as trademarks.
This page expands on Section 15 (Copyright and DMCA Policy) of the Kodanote Terms of Use at https://www.kodanote.com/legal/terms-of-use/. Capitalized terms that are not defined here, such as User Content, Post, Organization, Organization Admin, Connected Platform, AI Features and Output, have the meaning given in the Terms of Use. If this page and the Terms of Use conflict, the Terms of Use govern.
This page is not legal advice. Copyright law is complicated, and sending or answering a notice has legal consequences. If you are unsure of your rights, talk to a lawyer before you act.
Table of Contents
- How Kodanote Works and Why It Matters for Copyright Claims
- Designated Copyright Agent
- Sending a Notice of Claimed Infringement
- How We Handle a Notice
- If You Receive a Notice
- Counter-Notices
- Withdrawing a Notice
- Repeat Infringers
- Misrepresentation
- Sharing of Notices and Personal Information
- Other Intellectual Property Claims
- Changes to This Policy
- Contact
1. How Kodanote Works and Why It Matters for Copyright Claims
Kodanote is a business tool for planning, storing and scheduling content that organizations publish to social media and other platforms they connect. A few facts about how it works shape what we can do when we receive a copyright claim.
1.1 Content in Kodanote is not public
User Content stored in Kodanote, such as ideas, uploaded files and posts waiting to be published, is not publicly accessible. It is available to members of the Organization that holds it, to anyone a member shares a time-limited download link with until that link expires, and to us and our service providers only as needed to run the Service. Kodanote has no public pages, public profiles or shareable galleries. In most cases, a rights holder will not see infringing material inside Kodanote. They will see it after it has been published on a Connected Platform.
1.2 Published posts live on Connected Platforms
When an Organization publishes a post through Kodanote, the post goes out to the Connected Platform the Organization selected, for example a social network, and it is then hosted by that platform under the platform’s own terms. Kodanote does not delete posts on Connected Platforms, and removing material from Kodanote does not remove a copy that has already been published on a platform.
1.3 What we can and cannot do
When we receive a valid notice, we can:
- remove, or disable access to, the identified material stored in Kodanote, such as a file, an image or an idea;
- cancel scheduled posts that contain the material, so that they are not published; and
- take action against accounts and Organizations under Section 8 (Repeat Infringers) below and the Terms of Use.
We cannot remove material that has already been published on a Connected Platform. If the material you are concerned about is live on a platform, send a notice to that platform through its own copyright process as well. You can also send a notice to us, so that we can deal with any copy stored in Kodanote and stop further scheduled posts that contain it.
2. Designated Copyright Agent
Send notices of claimed infringement and counter-notices to our designated copyright agent:
Solidmatics Inc.
Attn: Copyright Agent
1111B S Governors Ave STE 25028
Dover, Delaware 19904, USA
Telephone: +1 (302) 830-9725
Email: [email protected]
Email is the fastest way to reach the agent. Please write “Copyright notice” or “Counter-notice” in the subject line. For account questions and other matters, use the addresses in Section 13 (Contact).
3. Sending a Notice of Claimed Infringement
3.1 Before you send a notice
Please check two things first. Make sure you own the copyright in the work, or are authorized to act for the owner. Then consider whether the use is actually unauthorized: the user may have a license, the material may not be protected by copyright, or the use may be permitted by law, for example as a fair use. A notice is a legal document, and a knowingly false notice can make you liable for damages, as explained in Section 9 (Misrepresentation).
3.2 What your notice must include
Under 17 U.S.C. § 512(c)(3), a notice must be in writing and include:
- a physical or electronic signature of a person authorized to act on behalf of the owner of the copyright that is allegedly infringed;
- identification of the copyrighted work claimed to have been infringed or, if multiple works are covered by one notice, a representative list of those works;
- identification of the material claimed to be infringing, and information reasonably sufficient to allow us to locate it in the Service;
- your address, telephone number and email address;
- a statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent or the law; and
- a statement that the information in the notice is accurate and, under penalty of perjury, that you are authorized to act on behalf of the owner of the copyright.
If you are not sure your notice meets these requirements, consult a lawyer or read 17 U.S.C. § 512.
3.3 Helping us find the material
Because User Content in Kodanote is not public (see Section 1.1 (Content in Kodanote is not public)), you may not be able to point to a location inside Kodanote. Give us whatever you have. The most useful details are:
- the URL of the post on the Connected Platform where you saw the material;
- the name or handle of the account on that platform that published it;
- a description of the material, such as the image, the text or the file, and when it was published; and
- if you know it, the name of the business or Organization responsible.
We can use these details to find any matching material stored in Kodanote and any scheduled posts that contain it. If we cannot find the material from the information you give, we will tell you and may ask for more.
3.4 Material already published on a Connected Platform
As explained in Section 1.2 (Published posts live on Connected Platforms), we cannot take down a post that is live on a Connected Platform. To have it removed there, use that platform’s copyright reporting process. Sending your notice to both the platform and us is the most complete approach.
3.5 Notices from outside the United States
The DMCA is a United States law, but you can use the process on this page wherever you are located. If your claim is based on the law of another country, send it to [email protected] with the information listed in Section 3.2 (What your notice must include), adjusted as needed, and we will consider it under this policy and Section 12.5 (Reporting Content) of the Terms of Use.
4. How We Handle a Notice
We do not decide who owns a copyright or whether a particular use is lawful. That is for the parties and, if needed, a court. Our role is to check that a notice meets the legal requirements, to act on the material stored in Kodanote, and to pass information between the rights holder and the user. A notice is handled in these steps:
- We receive the notice. Our copyright agent receives the notice by email or post and confirms to the sender that it arrived.
- We review it for completeness. We check that the notice includes the elements listed in Section 3.2 (What your notice must include). If a notice is missing some of them but identifies the copyrighted work and the material and gives the sender’s contact details, we promptly contact the sender to ask for what is missing, and we may wait for it before acting. A notice that does not meet the requirements may not be acted on.
- We locate the material. We look for the identified material in Kodanote, including files, ideas, scheduled posts and records of posts already published.
- We act on the material in Kodanote. For a valid notice, we act expeditiously to remove or disable access to the identified material stored in Kodanote and to cancel scheduled posts that contain it. When we act on a notice, we remove the material from the Organization’s workspace and keep a copy that the Organization cannot access, so that we can restore it if we receive a valid counter-notice. We keep that copy only as long as we need it to deal with a counter-notice or to establish, exercise or defend legal claims, and then delete it. We may also take other steps allowed by Section 12.3 (Our Actions) of the Terms of Use.
- We tell the user. We notify the user who Posted the material, and we may also notify the Organization Admins of the Organization that holds it. We tell them what material was affected and why, share the notice or its substance with them, and explain their options, including sending a counter-notice or complaining under Section 12.4 (Statement of Reasons and Complaints) of the Terms of Use.
- We tell the sender what we did. We tell the sender what action we took on the material stored in Kodanote and, if the material has already been published on a Connected Platform, that we cannot remove it there and that they should contact the platform.
- We handle any counter-notice. If the user sends a valid counter-notice, we follow the process in Section 6 (Counter-Notices).
- We keep a record. We record the notice and the outcome, and use those records to apply Section 8 (Repeat Infringers).
5. If You Receive a Notice
If we tell you that material you Posted is the subject of a copyright notice, you have several options:
- Remove the material. If you agree that you did not have the right to use it, delete it from Kodanote and from any Connected Platform where it was published. Removing it from Kodanote does not remove it from a platform, so check each platform where it went out. A post that has already been sent to a Connected Platform cannot be deleted in the Service. If you want the material removed from its record, email [email protected].
- Contact the rights holder. You may be able to resolve the matter directly, for example by getting a license or by showing that you already have one. If the rights holder agrees, they can withdraw the notice as described in Section 7 (Withdrawing a Notice).
- Send a counter-notice. If you believe in good faith that the material was removed or disabled by mistake or misidentification, for example because you own it, you have a license, or the notice identified the wrong material, you can send a counter-notice as described in Section 6 (Counter-Notices).
- Complain about our decision. You can also ask us to review our decision as described in Section 12.4 (Statement of Reasons and Complaints) of the Terms of Use. A complaint does not replace a counter-notice: only a valid counter-notice starts the restoration process in Section 6 (Counter-Notices).
- Consult a lawyer. A counter-notice is made under penalty of perjury and can lead to a lawsuit. We encourage you to get legal advice before you decide what to do.
If material you Post includes Output from AI Features, the same rules apply. You are responsible for Output you choose to use or publish, as described in Section 9.3 (Your Responsibility for Output) of the Terms of Use.
A Connected Platform may also receive a notice about the same material and act on it under its own rules, for example by removing the post or restricting your account on that platform. Those actions are separate from ours, and you would need to respond to the platform directly.
6. Counter-Notices
6.1 What a counter-notice must include
Under 17 U.S.C. § 512(g)(3), a counter-notice must be in writing, be sent to our designated agent listed in Section 2 (Designated Copyright Agent), and include:
- your physical or electronic signature;
- identification of the material that was removed or to which access was disabled, and the location where it appeared before it was removed or disabled;
- a statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material; and
- your name, address and telephone number, a statement that you consent to the jurisdiction of the federal district court for the judicial district in which your address is located (or, if your address is outside the United States, the United States District Court for the District of Delaware), and a statement that you will accept service of process from the person who provided the original notice or that person’s agent.
6.2 What happens after a counter-notice
When we receive a valid counter-notice, we forward it to the person who sent the original notice and tell them that we will restore the material, or re-enable access to it, in 10 business days. We restore the material or re-enable access to it not less than 10 and not more than 14 business days after we receive the counter-notice, unless our designated agent first receives notice that the person who sent the original notice has filed a court action seeking to restrain the alleged infringement. Your counter-notice, including your contact details, will be shared with the person who sent the original notice so that they can respond.
Scheduled posts that were cancelled because of the notice stay cancelled when the material is restored and cannot be rescheduled. If you still want to publish the material, create a new post in the Service.
7. Withdrawing a Notice
A person who sent a notice can withdraw it at any time by writing to [email protected] from the same contact details, identifying the notice. If a notice is withdrawn, we may restore the material or re-enable access to it and will let the affected user know.
8. Repeat Infringers
It is our policy to remove or disable access to material that we believe in good faith, on notice from a rights holder or its agent, infringes copyright, and, in appropriate circumstances, to terminate the accounts of users who are repeat infringers. We will terminate the accounts of users we determine to be repeat infringers, and we may suspend or terminate accounts for suspected infringement at our discretion. Where the infringement is tied to an Organization rather than a single user, we may also suspend or terminate the Organization, as Section 12.3 (Our Actions) and Section 17 (Term, Suspension and Termination) of the Terms of Use allow. In deciding whether a user is a repeat infringer, we consider the number of valid notices, whether any were withdrawn or successfully countered, and other relevant facts.
9. Misrepresentation
Under 17 U.S.C. § 512(f), any person who knowingly materially misrepresents that material is infringing, or that material was removed or disabled by mistake or misidentification, may be liable for damages, including costs and attorneys’ fees, incurred by the alleged infringer, the copyright owner or its licensee, or by us. We reserve the right to seek damages from anyone who submits a notice or counter-notice in violation of the law.
10. Sharing of Notices and Personal Information
A notice may be shared with the user who Posted the material and, in anonymized form, with third parties for transparency purposes. A counter-notice is shared with the person who sent the original notice, as described in Section 6.2 (What happens after a counter-notice). We may also disclose notices and related information where the law requires it, as described in Section 5.4 (Legal requirements and protection of rights) of the Privacy Policy at https://www.kodanote.com/legal/privacy-policy/. We handle the personal information in notices and counter-notices as correspondence under Section 2.1 (Information you provide to us) of the Privacy Policy, and use it to comply with law and to establish, exercise or defend legal claims as described in Section 3 (How We Use Information and Our Legal Bases) of the Privacy Policy.
11. Other Intellectual Property Claims
The DMCA process covers copyright only. If you believe content in Kodanote infringes your trademark or another intellectual property right, email [email protected] with the right you hold, the content concerned and where it appears, why you believe it infringes your right, your name and email address, and a statement that you believe in good faith that the information in your claim is accurate and complete. We handle these claims under Section 12.5 (Reporting Content) and Section 12 (Content Standards and Moderation) of the Terms of Use, which also sets out how a user can complain about a decision we make. As with copyright, if the content is live on a Connected Platform, you should also contact that platform.
12. Changes to This Policy
We may update this policy from time to time, for example to reflect changes in the law or in how Kodanote works. We will change the “Last updated” date at the top of this page when we do. The version posted here when we receive a notice or counter-notice applies to it.
13. Contact
- Copyright notices, counter-notices, withdrawals of notices and other intellectual property claims: [email protected], or the designated agent at the postal address in Section 2 (Designated Copyright Agent).
- Complaints about a decision we made on your content, under Section 12.4 (Statement of Reasons and Complaints) of the Terms of Use: [email protected]. A complaint does not replace a counter-notice.
- Account help and general questions: [email protected].
The Service is offered by Solidmatics Inc., 1111B S Governors Ave STE 25028, Dover, Delaware 19904, USA.